"Just wanted to mention that I consider myself the one having a solid experience with the Softline Company. In what area? Courses and trainings for me and my staff, software order and purchase, consulting and assistance in solving problems, acute and not so much, by the highly qualified specialists in the field of IT. On all these issues, you always get the best quality, reasonable price and that what you can’t buy with money - a pleasant and useful dialogue with perfectly matched team of professionals. The trainer of ITIL Foundation course, attended by me, was ITIL-Expert Sinan Aliyev. I thank him for his ability to teach not so simple and very extensive material not in the form of dry lectures, but in such a way that we found ourselves like at the meeting of good old friends discussing their everyday problems over a cup of tea. A warm friendly atmosphere during training, as well as numerous examples from personal experience only contributed to the assimilation of knowledge. Let me say that the Foundation course is very generic and gives an overview of the processes and their structuring, but it is the very top of a huge iceberg, it opens the way for further knowledge. Even now, I can say with confidence that at the end of the course I consider myself ready to apply this knowledge. Materials chosen by the Softline team, and first of all the trainer will be a great addition to help. After fixing the result I will be glad to continue the studies and to immerse in the further education."